Privacy notice
At SEL Lift Telecoms UK, we are committed to safeguarding the privacy and confidentiality of our clients and callers. This notice explains how we collect, process, and protect your information during out-of-hours telecoms support.
Information we collect
When receiving calls or managing emergency services on behalf of lift companies, we collect vital operational information. This includes the caller or reporter name, contact telephone numbers, site addresses, and dedicated engineer details necessary to coordinate an effective response.
How we use your data
The data we collect is strictly utilised to log emergency call-outs, coordinate engineer dispatches, and issue operational logs to each client. Calls are recorded solely for the operational purposes and auditing needs of our partner lift companies, ensuring clear communication and passenger safety.
Confidentiality and contact
All details for each of our clients and callers are held strictly private and confidential. Data is never sold or used beyond service delivery. If you have any questions or data requests, please contact our team at info@sel-lift-telecoms-uk.co.uk